Billing Disputes & Adjustments Print

If you find a billing error or dispute an invoice:

1. Log into the CP at https://centralva.net/whmcs

2. Open the disputed invoice.

3. Click “Open Ticket” under Support → Billing Department.

4. Include:

   • Invoice number

   • Reason for dispute

   • Supporting documentation (if applicable)

5. The billing team will respond within 3 business days.

Disputing a charge does not automatically pause payment deadlines unless acknowledged in writing by Central VA Net.

Alternatively, you can email billing@centralva.net or hostmaster@centralva.net with any billing inquiries.